30 years’ experience in van rentals. View our latest deals

Frequently Asked Questions

orange color scheme

Answering your questions

Our FAQ page hopefully will answer any questions that you might have for First Step. However if you have any additional questions simply fill in our easy to use contact form and our sales team will be happy to help.

Who supplies the vehicles?

All our vehicles are supplied through our manufacturers UK dealer network

Is delivery included?

We offer free UK mainland delivery.

Do vehicles have a warranty?

All our vehicles come with the full UK manufacturers warranty.

Is maintenance included?

Maintenance is an optional cost.

Is roadside assistance included?

Yes, all vehicles include either 12 months or 3 years breakdown recovery, depending on the manufacturer.

How long is the lease period?

Contracts can range from 12 to 60 months depending on the vehicle and contract chosen.

What is the initial deposit?

Typical deposit of 3 monthly payments is required on contract hire. Larger deposits of 6 monthly payments in advance can be given to reduce the monthly payment.

Will the contract include Road Fund Licence?

Initial 12 months or longer dependent on which contract you have taken.

Is car insurance included in the lease?

No, full comprehensive insurance is required on all contracts.

What if I exceed the agreed mileage on the contract?

Excess mileage will be charged dependent on which contract you have taken out and which funding system you have chosen.

What happens if I want to end the lease early?

We will contact the finance provider to obtain a quotation for you.


We offer our long term van hire services to Greater Manchester and the North West. Not sure which vehicle is right for you? Come visit one of our two showrooms in Bolton or Manchester and we can help you decide.

With years of experience, transparent pricing and a full selection of vehicles to choose from, First Step Vehicle Solutions is your go-to choice for 12-month van leases in the North West.

Row of vans

First Step UK Limited is authorised and regulated by the Financial Conduct Authority, our FCA Firm Reference Number is 654527. First Step UK is a credit broker not a lender. Vehicles shown are for illustration purposes only. All offers are subject to change at any time and are subject to finance approval and vehicle availability. First Step UK Limited registered address is 70 Market Street, Tottington, Bury, BL8 3LJ Registered in England.

2023 All Rights Reserved First Step Vehicle Solutions Website design and build by Own Your Space